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Unable to access Nike plus account message!!

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Unable to access your Nikeplus account

all my info and log on are right but i get the message "Unable to access your Nikeplus account" also how can i make the ipod touch in to hard drive to make this easy?

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berbie (Customer) September 05, 2010 12:07

Hi, if one of you could trust me and give me you login data in private, I could check if there is something different with your account.
Please contact me via TrailRunner application feedback.
Problem is, I can access my account as normal and the protocol authenticates as ever ;-(
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berbie (Customer) September 04, 2010 18:28

Hm, just tried to log in and it worked for me. Do you still have an issue?
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berbie (Customer) May 31, 2010 22:22

Nike again changed their secure server address. Please use TrailRunner software update to get an update.
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berbie (Customer) April 10, 2010 13:44

I have just uploaded a new version that fixed this issue. Please use TrailRunner Software update.

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berbie (Customer) April 10, 2010 13:44

I have just uploaded a new version that fixed this issue. Please use TrailRunner Software update.

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I have just uploaded a new version that fixed this issue. Please use TrailRunner Software update.

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Tod Romo April 10, 2010 15:42

Excellent! v520 resolves the issue. Thanks!

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Excellent! v520 resolves the issue. Thanks!

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sim April 10, 2010 16:28

Thanks :)

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Thanks :)

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Nate May 31, 2010 20:29

It's happening again with v531. :(

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It's happening again with v531. :(

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berbie (Customer) May 31, 2010 22:22

Nike again changed their secure server address. Please use TrailRunner software update to get an update.

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Nike again changed their secure server address. Please use TrailRunner software update to get an update.

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Bjorn Schothuis September 03, 2010 08:16

Could it be it has been changed again? I find myself unable to login through TrailRunner. I am using Version 3.1v548 (latest)

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Could it be it has been changed again? I find myself unable to login through TrailRunner. I am using Version 3.1v548 (latest)

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berbie (Customer) September 04, 2010 18:28

Hm, just tried to log in and it worked for me. Do you still have an issue?

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Hm, just tried to log in and it worked for me. Do you still have an issue?

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Bjorn Schothuis September 05, 2010 11:37

Yes, Still having the same issue.

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Yes, Still having the same issue.

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berbie (Customer) September 05, 2010 12:07

Hi, if one of you could trust me and give me you login data in private, I could check if there is something different with your account.
Please contact me via TrailRunner application feedback.
Problem is, I can access my account as normal and the protocol authenticates as ever ;-(

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good answer! good answer! (undo)
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What's the status of this question?

Hi, if one of you could trust me and give me you login data in private, I could check if there is something different with your account. Please contact me via TrailRunner application feedback. Problem is, I can access my account as normal and the protocol authenticates as ever ;-(

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Bjorn Schothuis September 07, 2010 12:55

I can't be be sure about this but i changed my password on the Nike site and now it works just fine. So it could be special characters.

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- berbie (Customer) September 07, 2010 13:20
  
  Special characters like &?# have been an issue in the past. May still be. Do you have a hint? Then I could fix that for our grandchildren...
  
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I can't be be sure about this but i changed my password on the Nike site and now it works just fine. So it could be special characters.

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