Put community in front of your helpdesk

Put community in front of your helpdesk

Zendesk is the leading provider of proven, cloud-based help desk software.

Description

With a Get Satisfaction community and a Zendesk account, more and more businesses are putting community into the support flow. Integrating these two powerful tools allows customers to ask and get answers quickly from each other before asking for one-on-one help. This integration combines your Get Satisfaction public support community with Zendesk issue tracking and resolution software, delivering a single unified customer support experience.

Benefits

Benefit:

• Create a global view of your customers and their issues
• Dramatically improve customer satisfaction
• Deliver more immediate, more effective and less costly customer support
• Improve the quality of the user experience