Involver's Audience Management Platform integrates seamlessly with the constantly expanding landscape of social media networks, including Facebook, Twitter, mobile, and blogs. The system provides a unified dashboard to monitor brands across the social web and also publish and schedule updates across those same channels. Now you can use AMP to also bring in conversations from the Facebook wall into Get Satisfaction.
Engage your customers with true conversations, not simple wall replies. By bringing wall posts into the community you can easily track, respond, and share content to ensure that key sources and influencers are continually nurtured. Any conversations that are captured in Get Satisfaction are highly discoverable and visible in all the ways consumers can access topics -- via Search, Mobile device, Facebook, or webapp, so they are available for the next customer who may have the same question. Don’t just reply to wall posts -- engage customers in meaningful and discoverable conversations.
