HootSuite is a social media management system for businesses and organizations to collaboratively execute campaigns across multiple social networks from one secure, web-based dashboard.
The HootSuite dashboard streamlines your social channel management in one convenient view. Whether your customers use Facebook, Twitter, or other social channels, Hootsuite provides one place to keep up with all of these streams of information. Now, with HootSuite Pro for Enterprise, your Get Satisfaction customer conversations are included in this view, rounding out your brand's visibility across the social web.
Engage your customers wherever they are talking about your product. Track comments in Twitter, and post replies from your Get Satisfaction community. Streamline your customer relationship management by doing this all in one unified dashboard.
Capture questions, ideas and praise coming in from time-sensitive channels like Twitter and Facebook. The average half-life of a tweet is 5 minutes. A Facebook post? Maybe 80 minutes. A Get Satisfaction topic's value increases over time as part of the social knowledgebase of your customer community. Plus, bringing tweets and posts into your community makes this content indexed and findable through Google, Bing or other search engines.
Lower costs around service desk management by leveraging community involvement and resolving community questions quicker.
Sign-up for a free trial of Get Satisfaction today, and be up and running within minutes. Or call us at (877) 339-3997
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